If that discourages you, then maybe you don’t have what it takes to lead after all. If it motivates you instead? Well, then, here are a few tips to take it from “in charge guy/gal” to “excellent leader !”
1. Repeat after me (to your team): “My job is to help you be successful by making your job easier.”
No,
your job is not to give them the day off to shop while you finish up
their work for them. But your job as leader
is to remove impediments and provide the tools for your people’s
success. Take the obstacles out of their way and give them the
resources so they can do the important work of your company: serving
their internal and external customers.
2. Foster friendships among your staff.
After
work socialization is important – it is! But nothing builds camaraderie
and team spirit like shared success as the result of shared struggle.
What’s your team’s greater goal? What significant challenges are you
confronting that all of you can be proud of overcoming together?
3. Reward for the big things. And the medium things. And even the itty-bitty little things.
We
like praise. We want recognition. One winner-takes-all vacation or
mega-bonus for the year’s top performer is great and all, but how about a
$5 Starbucks, or even a made-up certificate from your printer, because
someone did an exceptional job delivering an important report.
4. Coach them.
People of quality want to be good at their jobs. Kindly help them to improve. …Kindly, but maybe not gently. 5. Release the “Just Enoughers” to other “opportunities.”
We all know the “Just Enoughers.” Employees that do just enough to avoid getting fired. No one likes to work with slackers – except other slackers. Redeploy them sooner than later. As the old saying goes, “If it’s inevitable, make it immediate.”
6. Hire slowly and caaaaarefully!
Show
your current team members and your new recruits that not just anybody
belongs on your team. If you want to build an elite group, hire top
performers. You’ll have to kiss a lot of frogs as you vet the talent
pond.
7. Give them something important to get up for in the morning.
Remember
number 2, with the part about shared challenges? Pick a lofty goal.
Then make pursuit of that the rallying cry of your team. Change lives,
change how business is done; don’t just settle to change who wins this
year’s sales contest.
8. Talk up your people to others.
Talk
your team up to your peers, to their peers, to your boss and her boss
and heck, to the security guard, too. Be proud of each of them, and
share that pride with anyone who’ll listen. Word will filter back to
them, and as it does, it will have have a major impact.
9. Expect the world of them.
Establish
with your team how highly you respect and admire them. Expect big
things from them. They will live up to your image of them, no matter
what it takes.
10. Be worthy of their effort.
Want
to really be the best, most effective leader ever? Work to improve
yourself every day, in every way that is important to your team’s
success. In order to lead a group of champions to new heights, you as
leader must be worthy of the team’s time and energy. And that’s a lot
more than we have room for in one blog post.You will never be as good as you can be as a leader. But every hour of every day, if you’re sufficiently devoted to the success of your team, you can improve. Keep at it, and your people will start bragging about you – to their peers, your peers, your boss and her boss. And yes, even to the security guards.
When it percolates back to you how admired you are by those you serve as leader… you’ll be infinitely prouder than if they told you themselves!
Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT
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Development has an exceptional track record helping service providers,
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