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Thursday, December 31, 2020

11 Super Simple Motivation Tricks for Stretching Your Comfort Zone in 2021

 















 
 
 
Sometimes we need deep solutions and in-depth answers...and sometimes we need simple and sweet.

That's what we’ve got for you today. 11 simple tips you can read in a minute and use in an instant. Enjoy!

1. The Time to Wait is Over
'I'll get started when the kids are out of school.' 'I'll do it when the kids go back to school.' 'I'll wait until the time is right.' The time and situation will never be perfect, and, though you may sit still, time will not. Putting off your goals until everything is in place may leave you waiting for the rest of your life. If you have the ability to begin work on your goals today, don't wait until tomorrow.

2. People Have Done More, With Less
Remember this every time you feel like the cards are stacked against you or you don't have what it takes. You not only have the goods, but you most likely have more than what thousands of other successful people had before you. With much less than what we enjoy today, people have created lives of health, wealth, success, and happiness.

3. Study the Best of the Best
Learning about the lives of ordinary individuals accomplishing extraordinary things can quickly inspire and motivate. With a little effort and research you can find stories that relate to the challenges you're facing and use them as a blueprint for your own plans of improvement.

4. Motivation Station
We all have movies that motivate us or make us want to reach for more. Make a collection of these movies and create your own motivation station. Whenever you are in need of a quick boost, and have two hours to spare, you'll have the perfect solution within reach.

5. Motivate Others
When you help others, they will in turn be helping you. If a friend or family member is in need of a little motivation, make it your personal goal to help them achieve success. Motivating your friend will help you to learn about motivation from an entirely different viewpoint.

6. To-Do Lists
Create a task list on Sunday night that covers the upcoming week's goals or tasks. Even if you don't think you'll have the motivation to do a certain project, list it. Your list will keep you up to date on responsibilities and aware of your goals.
As time goes on, move incomplete tasks to the top of tomorrow's list. This will guarantee that each item will be finished even if time runs out on its scheduled date. If you find that items are consistently being moved to the top of the next day's list, you may have to reduce your workload.

7. Find a Mentor
Don't reinvent the wheel. Find others who are willing to share and listen to what they have to say.

8. Clean Your Thinking Space
Take a few minutes to clean your thinking spot. If you do your best thinking in the den, for example, make sure the room is organized and uncluttered. A disorganized environment will create a disorganized mind; a clean environment will make for crisp and focused thinking.

9. Write Out Your Excuses
Make a written list of the reasons you normally use for not doing something that you should-or want-to do. Consider each area of your life: your job, your family, your money, your health, etc.

If you're not working as diligently as you should be, what's your reason?

Next to each item on your list, brainstorm for solutions. For example, if you wrote down that you put off your goal because you have a full-time job, you could write that you still have five to six hours per night to work on your tasks after work. If you're smart enough to come up with these excuses, you're smart enough to tear them apart.

10. Make it a Game
We are hardwired to meet a challenge. So when you have to complete some simple chore or project, make it a game. This will reframe the situation from a dreaded job to a personal competition. Have to clean the house? See if you can do it in under two hours. Need to write that paper? Finish a paragraph before the next commercial break.

11. Make a Round Tuit
When are you going back to school? When are you going to start working out? When are you going to write your book?

Such questions often spark a common response: When I get around to it.

Well, the time has come to create your very own Round Tuit. Cut out a circle from construction paper and place the word Tuit (pronounced to-it) on the front in big, bold letters. Keep your round tuit handy as a constant source of motivation.
 
Click here to read a related post. Why It's Good to Stretch Outside Your Comfort Zone

To your greater success and fulfillment,

Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

Take the Next Step... 

Interested in learning how to develop your organization's culture, employee engagement and leadership capability? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please contact: 
Email: petercmclees@gmail.com  or  Mobile:323-854-1713
Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, title companies, wealth management firms, third-party maintenance companies, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth. 

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.


Saturday, December 19, 2020

Life Lessons from the Film, It's a Wonderful Life

 

Most of us have seen the classic holiday movie “It’s a Wonderful Life.” A lot of us have seen the film many times (Full disclosure: I just saw it last night for the 30th time!) because it tells such a timeless and compelling story about how any one life can positively impact so many others.

For those who have not seen it,  “It’s a Wonderful Life” is the story of George Bailey—a man who serves and sacrifices for others. The Bailey Building and Loan lends money to poor people many of them would not own a home were it not for the BBL.  Mr. Potter, the arch villain in the film, is a greedy old man who thrives on exploiting people in Bedford Falls. He continually threatens the Bailey Building and Loan’s survival.

George Bailey is in conflict between his obligations and his dreams—He wants to get out of the small town of Bedford Falls (George remarked, “ I want to shake the dust off my feet of this shabby little town and see the world. I've got big ideas and big plans and I want to build big things.”) And as he said to his father at dinner one night—“I want to do something big and important.” His father replies: “In a small way we are doing something important—man has a fundamental urge to own a roof over his head.”

George’s ambitions are thwarted by old man Potter’s schemes. After his Father died George is on his way out of town. In a character defining moment George agrees to stay dashing his dreams of far-flung adventure—creating instead a more intimate adventure that has a far greater impact on his personal world.

The film shows that real influence comes not from title or rank (as George had no formal title in the town such as Mayor) but from attempting to connect and help the people around us.

The movie also shows us that as we make ourselves available to others with courage and caring our lives develop meaning and a legacy is created, not necessarily along the paths we intended but in small acts that make a difference. George Bailey shows that if we respond with generosity and compassion our lives would have meant something. But he didn't realize this fact until the end of the movie.


Scene: George, faced with financial and personal crisis and feeling that he never made it. He attempts suicide and Clarence his guardian angel (Read: life coach) gives him a privileged look at the impact of his life on the people in Bedford Falls

George Bailey only understands the dramatic difference he made when he sees what Bedford Falls became had he never lived.

Scene: George, in desperation and shock is walking along the snow-covered streets of what is now called Potterville—a town overrun by greed and selfishness. 

Clarence  says “Strange isn't it, each man’s life touches so many other lives and when his isn't around he leaves an awful hole.”

In one of the most famous (and emotional) scenes in movie history: When the townspeople all came to George's house to contribute to the BBL deficit, George finally understands how his life of service has created deep commitment to him from the town’s people (when he was in need) even though he didn't know it.

George has a wealth far beyond material goods or power. Frank Capra reminds us that there is no substitute for relationships of integrity, trust and caring. Relationships that are forged through consistent acts of service.

George Bailey had created an enduring legacy because of his acts of caring, compassion, and courage.

Cheers to a New Year and another chance to make a difference in people's lives.

Peter Mclees
Email: petercmclees@gmail.com
Mobile: 323-854-1713

Saturday, December 5, 2020

How to be a better leader in 9 minutes

 



 

 

 

 

 

 

 

 

Want to be a better leader? Not just one that develops employees, but one that gets results as well. Leadership and motivation specialist James Robbins book, Nine Minutes on Monday,  is based on the theory that it's the little things -- done consistently -- that bring the biggest results. I agree based on 25 years of coaching and training leaders.

The purpose of a leader is to lead a team to great results. This is not an innate skill and many people have experienced the pain of having a bad manager. Additionally, many people get thrown into a manager role without proper training and understanding of what they should be doing. Robbins has 9 questions you should ask yourself each Monday morning. They are:

1. Whom will I show a genuine interest in this week?
2. Whom will I give feedback to?
3. Whom will I recognize?
4. How will I connect purpose to pay for someone?
5. Whom will I help grow this week?
6. Whom will I help feel autonomous?
7. What can I do to foster team unity?
8. Where can I inject some fun?
9. What do I need to model for my team members?

Note how none of these are connected to the typical worries of managers -- productivity, budgets, project timelines and any of the other million problems that land on a manager's plate. Instead, they focus on the key purpose of managers -- getting their team to perform at a higher level. All of those other things are necessary, but they go better when you have good people.

Of course implementing these things take a lot more than 9 minutes, but not so much more that doing them will take away from the rest of your work time. After all, how long does it take to give feedback to one of your employees? Or recognize good performance?

All 9 are critical however, number 6 intrigues me the most. Asking yourself, Whom will I help feel autonomous? flies in the face of so many managers who think they must control every aspect of their employees' performance. If they are managing the department, they must have their hand in every little thing.

But, this level of micro-management tends to destroy morale and results in your good employees leaving and your bad employees doing just enough to not get fired. This isn't successful for anyone. Robbins points out that we crave autonomy and the ability to make choices. Having flexibility to do it your way typically results in more engaged and more productive employees.

In today's Covid-19 environment and the resulting tight budgets and smaller headcounts, leaders need every trick in the book to get the most out of their employees. Perhaps Robbins' strategy of these 9 steps each Monday will allow you take your team to the top.

Click here to read a related post: How Leaders Who Ask More Leverage The Power of The Brain

To your greater success and fulfillment,

Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

Take the Next Step... 

Interested in learning how to develop your organization's culture, leadership capability and employee engagement? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please contact: 
Email: petercmclees@gmail.com  or  Mobile:323-854-1713
Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, title companies, wealth management firms, third-party maintenance companies, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth. 

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

Sunday, November 22, 2020

Thanksliving: Practicing an Attitude of Perpetual Gratitude

It's been said that life is a good news, bad news proposition. The good news is that life's challenges help us grow. The bad news is that there is more good news coming!

In his book Discovering the Laws of Life, the famed money manager and philanthropist John Tempelton coined the word “Thanksliving.” He recommended practicing an attitude of perpetual gratitude.

That's not hard when times are good. But in these Covid-19 times an attitude of continual thankfulness can be a tall order. Yet Tempelton offers a radical solution. Don't just give thanks for your blessings. Be grateful for your problems, too.

This seems wildly counterintuitive at first blush. But facing our challenges makes us stronger, smarter, tougher, and more valuable as leaders, employees, parents, mates, ...and human beings.

"Solving problems is what were made for" it's what makes life worth living," remarked Templeton.

He goes on, "Adversity, when overcome strengthens us. So we are giving thanks not for the problem itself but for the strength and knowledge that comes from it. Giving thanks for the growth ahead of time will help you grow through--not just go through--your challenges."

What ever problems we're grappling with--personal, social, health, or financial--the best course is to face them with all the courage, patience, and equanimity you can muster.

And if possible be grateful.

On occasion, of course, our problems are simply bigger than we are. In an address in 1859, Abraham Lincoln recounted the following tale:

It is said that an Eastern Monarch once charged his wise men to invent him a sentence, to be ever in view, and which should be true and appropriate in all times and in all situations. They presented him with the words: "And this, too, shall pass away." How much it expresses! How chastening in the hour of pride! How consoling in the depths of affliction!

That's something worth keeping in mind.

Whatever your problems, few of them can withstand the onslaught of optimism, persistence, and a genuine spirit of gratitude.

As the poet Robert Frost reminds us, "The best way out is always through."

Check out a related post: Winning By Giving

Happy Thanksgiving!

Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

Take the Next Step... 

Interested in learning how to develop your organization's culture, employee engagement and leadership capability? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please contact: 
Email: petercmclees@gmail.com  or  Mobile:323-854-1713
Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, title companies, wealth management firms, third-party maintenance companies, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth. 

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

Friday, November 20, 2020

SMART Coaching Works: Here's Proof

 


Leadership is not a role; leadership is a practice. One does not assume the role of doctor, attorney, CPA, engineer, artist or musician. One practices medicine, law, accounting, engineering art or music. Great leadership is the result of great practice.

At it’s essence, leadership is a set of concrete skills such as selling the vision, delegating, building relationships and coaching. In fact, recent research has revealed that leadership is a set of 22 core skills made up of 79 micro-behaviors. 

Smart Leadership Coaching works for a variety of roles and professions including business owners, executives, executive directors, administrators, operations SVPs, district store managers and regional VPs, store managers, sales directors, sales coaches, engineers, accountants, police chiefs, attorneys, real estate managers, IT directors, maintenance managers, wealth advisers, HR managers, harbormasters, risk managers, regional operators, marketing directors, title company managers, strategic planners, and safety and emergency managers, medical doctors, and nurse managers.  The recipients of SMART coaching work in a variety of industries and organizations including retail, shipping, distribution, sales, restaurant, financial services, real estate, production, healthcare, county governments, nonprofits and more.

CHECK OUT WHAT SMART LEADERSHIP COACHING CLIENTS ARE SAYING...

I met Peter in 1992 when Trader Joe's hired him to create the Trader Joe's University. Peter, and his business partner Roger, both ran this program exclusively for almost 15 years. During this time I came to know Peter, and was able to both work with him, and watch his results in helping TJ's train and develop the next generation of leaders. 

Peter is an amazing leader, and accomplished trainer. I honestly don't think we could have led the expansion of TJ's nationally without the program that Peter developed and ran for the TJ crew. It allowed TJ's to accelerate the development of the crew, which then allowed for the business to successfully grow much more rapidly. He built the trust of the TJ team through long hours/days together over several years. He was an invaluable partner, both in thought leadership, and personal crew coaching. The program that he and Roger developed was like a personal MBA course in leadership development and training for the TJ crew.

Peter is one of the smartest trainers and leadership coaches I've ever met. He's always hungry to learn, open to new ideas, and willing to really listen and engage with both the team and the organization. People immediately trust Peter, and quickly learn to respect his wisdom and experience. And all of this is delivered in a warm, fun, and engaging interactive environment. Hundreds of management leaders at TJ's today owe much of their success to the tools, training and experience they received working with Peter. And, they had fun while doing it....

I can wholeheartedly recommend Peter as an Engaged Trainer and Leadership Coach! 

--Doug Rauch, Former President of Trader Joe's & Founder/President of The Daily Table
 
 
Mr. Peter Mclees has been an organizational and leadership development vendor-partner for the Port of Corpus Christi Authority since 2016. I have participated in multiple leadership retreats, training sessions and other educational meetings which Peter has facilitated and I, along with the Port Authority’s leadership and staff, consider him both highly skilled and effective.
 
Peter possesses a steadfast conviction that the teams and individuals he works with can and will realize their potential. He provides cutting-edge leadership, team and organizational effectiveness tools that have equipped employees to not only achieve but excel. His programs have helped the Port achieve its business imperatives including imparting a positive organizational culture change that affords the Port Authority the ability to attract and develop top talent.

At its core, an organization’s culture is about relationships and conversations. In his role as organizational coach, Peter has elevated the conversational intelligence at the Port Authority. I believe this will have a lasting impact on all the Port Authority’s stakeholders.

Today’s world is calling for leadership greatness. I’m confident that Peter could assist any organization to tap the greatness of its most important resource—its people.ly,
 

Sean C. Strawbridge
Chief Executive Officer 

PORT OF CORPUS CHRISTI AUTHORITY
 
 
I often thought it was hard to find good talent until I realized I had all the raw materials for great talent already inside my company. What was missing was someone to unlock and develop the talent, skills and mindsets that was lying dormant inside our future leaders. 

Peter Mclees knows how to do this and I am so grateful for the having the opportunity to work with him to develop and grow many of our leaders today by helping them understand, practice, game film and put into play things like servant leadership, self awareness, walking your talk, managing to behaviors (not metrics), etc and doing it real life situations that have meaningful consequences on the line. If you are looking for your leadership team to grow I highly recommend and would be happy to answer any questions around Peter's ability to grow talent.
 
-Steve Hall, Founder of driversselect


 "In 1991 I had been the Chairman & CEO of Trader Joe's Company for three years. All of our stores were located in California, but I thought that we had the capability of expanding nationally. We had a highly motivated store management team, but most of the individuals were not college educated. However, we had one major problem - we had no internal leadership training or coaching program to develop personal relationship and leadership skills. 

I was very cognizant of our company's culture and wanted to preserve it as we expanded. I wanted to make sure that no matter where a Trader Joe's store was located the same inter-personal, training and leadership development skills would be in place. 

I came across Peter Mclees and Roger Moore with Smart Development, which at that time was called Smart U. Working with their people we developed a customized leadership coaching and training for our Trader Joe's people. 

Our people responded very enthusiastically to these leadership training and coaching sessions. The skills that they learned were put to immediate use. The program had an immediate, positive impact on the organization. Individuals eagerly looked forward to each session. They saw the immediate results the leadership coaching and training enabled them to accomplish. 

In 1991 we had 35 stores in California and approximately 800 employees. As of this date we have 180 stores in 14 states and approximately 8,000 employees. I attribute much of the success of our expansion and growth to the skills brought to our people by the Smart Development process. We continue to send our people through the program. 
I strongly recommend this program to any organization seeking to improve its effectiveness."

---John Shields, Former CEO & Chairman Trader Joe's Company

Peter takes a holistic approach when developing individuals, teams and organizations. For example, he facilitated the Port PD in crafting a three-year vivid vision statement aimed at becoming a world-class police department. In his 1:1 leadership coaching with our command staff, Peter equipped the PD leaders to use the vivid vision as a beacon to guide the officers in their charge. Peter coached nine of our command staff leaders with the resulting outcomes:

+ Optimized shift briefings.

+ Developed a field plan to improve officers’ efficiency, safety, and customer engagement while on patrol.

+ Helped the command staff leverage the SEAPORT values to get the best from their direct reports.

+ Elevated the emotional intelligence of command staff and officers.

+ Reengaged tenured officers who had become complacent.

+ Improved the coxswain and dispatch center training programs.

+ Resolved interpersonal conflicts between and amongst officers and command staff.

+ Increased the personal productivity systems of the command staff.

--Tom Mylett, Director of Security Port of Corpus Christi
"I’ve had the pleasure of attending several of Peter’s SMART Development leadership training classes in recent years. These classes provided valuable concepts and information which I utilize on a daily basis. I am also encouraged to not only see my results but the results of others who are consciously putting these concepts into practice and receiving great results. 
 
As Peter says, the trick is to continuously put these leadership concepts into practice so they become second nature. In addition, I was afforded the opportunity to participate in several one-on-one leadership coaching sessions this past year. These sessions provided significant beneficial leadership development which I have placed a focus to incorporate into my daily communications. Thank you, Peter for conducting your training with enormous energy, enthusiasm and conviction. Your leadership and coaching sessions have made a beneficial impact on our organization."                                                                                                        
 --Daniel J. Koesema, P.E.
 Port Corpus Christi Director (PCCA) of Channel Development

"I have had the pleasure of working with Peter off and on over the course of the last 15 years. Peter is an excellent leadership coach without a doubt. I particularly admire his sessions on leadership in general that are both theoretical as well as practical. He strikes a great balance there with professionalism and humor. He connects quickly with his coachees and has always been willing and able to push them in new and more positive directions. Peter has a thirst for knowledge himself as well which makes him open minded and a flexible thinker. I have a ton of respect for what Peter can do." 

--Glenn Backus, Managing Partner, Revolution Brands

"My one-on-one coaching sessions with Mr. Mclees provided valuable leadership training that I will carry with me on and off the job. I gained better awareness of my supervisory coaching, mentoring, leadership responsibilities, and the importance of prioritizing my time to meet and coach my subordinates. 

Through these coaching sessions I learned that subordinates are all different and as such require different methods of coaching; or as Mr. Mclees puts it, “one size does not fit all”. This I found to be true in my coaching sessions with two Sergeants. One exhibited a Growth Mindset while the other a Fixed Mindset, each required a different coaching approach to help build better leadership habits. 

We also saw a change of heart in an officer during the second workshop. The officer explained that during the first workshop he had not bought in to the training and was reluctant to participate. He explained that his attitude changed when he realized the benefits and knowledge to be gained through the Best Practices Workshop.

Once more I want to thank you for facilitating this invaluable training. I look forward to the next round of leadership training."

--Police Lieutenant 

"I have been fortunate enough to use Peter in the past to help me develop my leadership skill set and solve specific leadership problems. Peter has run leadership courses for us in larger groups, and has also worked with a subset of our employees, including me, in one-on-one coaching. Peter is extremely thoughtful and consistent in his approach to leadership development, and provides a great accountability partner without being overbearing. I would not hesitate to recommend Peter to anyone who is trying to develop an accountability-based organization or solve individual, specific leadership problems!"

 --Kent Britton 
Chief Financial Officer

“Smart Development created bottom-line results for our team of production and distribution supervisors and managers. At the end of the coaching program the reduction in overtime, the gains in production, and cost savings in just one work day were enough to cover the cost of the program.

We continue with these savings daily.  In terms of safety and sanitation our food production facility has never looked better. Their supervisors are confident, competent, fully engaged with company goals, and work together as a team.”

--Mark Harding, Former SVP of Production Farmer Bros.

Peter is many things, among them an excellent leadership coach, master motivator, and great storyteller. He has a rare ability to energize and invigorate his audience when speaking about topics ranging from the grandiose to the mundane. I have enjoyed each session spent learning from him, and look forward to more in the coming years."
                                                                       
--Collin Carson, Store Manager Trader Joe’s

I have attended two SMART Training Programs while at Farmer Brothers and have personally benefited tremendously. These courses have reshaped my thinking on motivating others to perform at their very best, and to become a better sales leader. In this day in age of declining human interaction skills because of technology, this course is vital to any sales organization that is interested in their employees. I realize that many do not like to attend seminars because they assume it will be boring but this course is far from it. Peter is a master at making his presentations lively, entertaining but yet educational. I particularly enjoy the fact that Peter engages the entire group in the material and discussions. My only regret is that I will not be able to attend the third SMART Training program because I have shifted my career focus; however I know that the entire Farmer Brothers sales team will continue to benefit from the program. It is with great confidence and my privilege to highly recommend Peter McLees and the Smart Development Program.

--Steven Lopez, Vice President of Market Expansion and Sales at  PICK UP NOW

 The coaching with Peter provided me gave me a lot of insight and the necessary tools to be a more effective leader in this organization.

I have started practicing prioritization using Microsoft OneNote to Set Daily and Weekly Priorities. I organize my priorities using “Ivy Lee Three-Step Planning Process (A’s, B’s and C’s).”

I have also started training other managers and employees how to use OneNote by using the Prioritization process as an example.

I have also used coaching to manage my direct reports addressing performance issues and conducting a organizational core value exercise with them. I asked them to pick one and “describe how you’ve acted consistently or may have missed an opportunity to act consistent with a company core value.

---IT Manager

“Our restaurant managers loved the SMART Development leadership coaching and training classes presented by Roger Moore and Peter Mclees. Our people were very engaged. They took lots of notes, asked lots of questions and thoroughly enjoyed themselves. Our managers were able to roll up their sleeves and drill down to real world problem solving. The buzz at the break was they all wished they had gotten the management coaching and training much sooner. We will offer SMART development coaching and training more frequently because of the great return on the investment.”

 I appreciate the coaching I received from Peter regarding my Key Performance Indicators. The KPI’s enabled me to focus on desired outcomes such as planning and prioritizing, setting goals, keeping your boss informed, coaching for new employee, etc. In turn, this has tremendously helped me and the organization become more efficient and effective. 

Peter helped me with ideas on how to manage and keep our vendors on track. We now have bi-weekly conference calls to discuss their progress and action items."

 ---Director 

The coaching has been an excellent resource for my professional development at my company. The program has helped me prioritize my time and department tasks, manage interruptions, enhance my soft skills, and most importantly help me coach my team to improve our effectiveness. I have implemented weekly 1:1 coaching session with my employees to advance our communication and prioritize tasks. 

Coaching has helped me recognize the importance of establishing clear expectations with the team so we can collectively be successful as a department and meet the Executive Team expectations. In addition, my 1:1 sponsor coaching sessions with my supervisor have also been very helpful with building our rapport and managing priorities for my team.

I look forward to continue my coaching as I lead the effort to optimize our business process with other departments. By enhancing the process we can improve departmental collaboration, efficiency of workflow, and provide better customer service for new and existing customers.  
                                                           
 --Manager

"I have know Peter since I started as an entry-level supervisor for Trader Joe's in 2003. From the first time I met him to just recently, Peter has made a tremendous impact on my career development. As I developed into new positions within Trader Joe's, Peter was my coach and trainer at every step. 

While attending Trader Joe's University classes with him, he brought a combination of humor, engagement and collaboration to the classroom. He understood the challenges that we had in the stores and was a great resource to brainstorm with. I recall one time shortly after I was promoted to Captain (store manager) and I was having a difficult time with my assistant manager. Peter coached me through the process and helped me fill my toolbox with communication tools and strategies to improve the situation. 

Peter is truly committed to the classroom training experience and has a genuine interest in people's personal development. He incorporates fun and motivating activities to keep classes interesting and exciting. I would highly recommend Peter as a leadership coach and trainer."

---Jennifer Eno
Sr. Program/Project Manager, Global Supply Chain, Business Operations at Dell

Hi Peter. I was so thoroughly impressed with your facilitation skills and the program you developed for our group. This was the best offsite that I have attended during my tenure at the Port. There is hope! I’m anxious to review with my team the materials from the retreat. 

---Heather Morris, former Director of Communications
Port of Long Beach

"Peter is an excellent leadership coach with the ability to teach through applied learning. Using practical examples, he coaches for leadership success in dynamic, stressful and changing environments!"

--Sarah Garza
Port Corpus Christi Director of Environmental Planning and Compliance

“I credit Smart U with helping to generate an unprecedented growth in sales and revenue in our chain of warehouse stores. Specifically, we grew from 200 million to over billion in sales. Our company developed a loyal following of repeat customers because Smart U coached and trained store management to enable associates to deliver great customer service.”

 --Robert Emmons, PhD
 Former Chairman and CEO, Smart and Final Stores

"Peter's coaching provided me with some resourceful ideas in time management and how to best deal with delineation of duties when the lines are sometimes blurred. Peter made coaching something I looked forward to-he's thoughtful, reflective and on point!"

--Rosie Collin
PCCA Director of Community Relations

"I had recently started a new position in a supervisory role, when the opportunity to receive one on one coaching from Peter was presented, it proved to be very fortuitous. He offered insight and avenues of interaction that proved invaluable in my new role. Peter helped facilitate dialogues that allowed me to impart upon each employee the true importance and impact of their jobs, and emphasize the critical role they play every day in the success of the Port."

--Russell Cordo PCCA Harbormaster

“Smart Development equipped our people so they could be promoted from within to grow the company through acquisitions, new store openings and increased same-store sales. When we first started working with Smart Development, there were only 30 stores. Today, graduates of Smart Development leadership coaching and training programs lead a chain of over 735 rebranded beauty supply stores.”

-Wayne Taylor
Former VP, Store Operations  Maly's Salon-Centric Stores

"I wanted to let you know how much I appreciated the opportunity to participate in the most recent round of coaching provided by Peter.  It was enlightening, insightful and extremely valuable to me. Through Peter, I was able to have more engaging and open dialogue with my staff and learned additional tools to help other managers communicate effectively with their employees. One thing that has resonated with me since meeting Peter was something he said: even professional athletes have coaches to continue to hone their skills and be the best in their field. A program like this has been long overdue for the our organization, so I am sincerely grateful for the support and leadership in this development initiative."

-- Manager

My first engagement with Peter McLees from Smart Development was on a project for the development of a new brand within the family of Giant/Martin’s Food Stores. Our vision was to develop our brand and culture, so our customers would have an inspirational food shopping experience. Peter spent numerous sessions before our formal team training getting to know our aspirations and goals for this new approach to food retailing. From these sessions, Peter was able to custom design a week-long training session with our project and team leaders and the results were incredible. 

The feedback and results from the training were phenomenal and beyond our expectations. Compared to previous group training (s) and team formation events; Peter’s program delivered highly interactive and engaging sessions that were custom built for our vision of our brand/culture fusion. 

All the participants expressed their appreciation for Peter’s level of preparedness, his facilitation skills and his creative and skillful delivery of the learning objectives. Peter brings a level of personal touch and business experience which is both refreshing and inspirational. I would recommend Peter for any of your coaching and development needs. 

The team at Giant Heirloom Market has had an exceptional experience with him and we will continue to utilize his expertise in providing ongoing coaching and development for our leadership team. I strongly recommend his services. 

--David Goodyear Human Resource Business Partner Giant Heirloom Market 

Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

Take the Next Step... 

Interested in learning how leadership coaching and training can benefit your organization? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please contact: 
Email: petercmclees@gmail.com  or  Mobile:323-854-1713
Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth. 

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.