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Tuesday, December 31, 2013

26 Ways to Savor Life in 2014




Improving your professional and personal results in 2014 might appear to be a heavy task that takes a lot of time. But, in truth, it's all about making small changes in a number of different areas.  

As we move into yet another year, we start to see the reality of life's fleeting nature. We can use this knowledge as an opportunity to see each day, each moment as a golden opportunity for enjoyment, happiness, and love.


If we live to age 90, from birth to death we have 32,850 days on Earth. Our Earth has been around 4.55 billion years. Our life here is just a blip.

This awareness provokes a lot of soul searching for many of us. I have thought, read and studied a lot about what comprises a happy life and have determined five areas that are key to enjoying life to the fullest.

1. Living in integrity. This is something you must define yourself by creating your own personal operating system. But in general it includes living in alignment with your values and your personal/religious beliefs; being authentic and honest with yourself and others; and living in balance financially.

2. Making a contribution. Whether through our work or otherwise, we all need to feel we have a purpose and have made some mark on the world. We need to feel that our lives have some intrinsic meaning. Having a passion and sharing it with the world provides tremendous joy and fulfillment.

3. Having good relationships. We need loving, supportive, and healthy relationships with romantic partners, family, friends, and co- workers. We certainly know the impact of bad relationships. Good ones offer us joy, contentment, and connectedness.

4. Being healthy. When we feel good physically, we feel good mentally and emotionally. We we feel bad physically, we feel bad all over. It is hard to enjoy life when your physical health is poor.

5. Having pleasure. There are so many things in this big world to enjoy--more than we could ever experience in one lifetime. If we are living in the framework our integrity, then pleasurable experiences should be pursued and enjoyed regularly--without guilt. Having fun is essential to savoring life.

As you examine these five areas in your own life, remember that first defining your integrity and creating your own personal operating system will make it far easier to define the other four areas. When we live outside of our integrity, it casts a shadow over all other areas of our lives.

Here are 26 ideas for savoring life and living it to the fullest in these five critical areas:

1. Define or refine your values and personal operating system. Know what is important to you, and seek to live in accordance with that.

2. Restore your integrity wherever you have stepped out of it. Make amends, correct the situation, shift the balance. This will reduce agitation and guilt.

3. Be true to yourself. Be authentic. Look for ways that you are pretending, acting to impress, or living out some other person's expectations rather than your own.

4. Examine your job. You spend many hours a day in this job. If you don't love it, or at least like it, you are frittering away a good chunk of your life. This is imperative for a happy life. Take control of your career.

5. Know your passions. If you don't know what you are passionate about, find out. Take the time to do this, and then find a way to regularly incorporate your passion into your daily life. Discovering your passion dramatically increases happiness.

6. Give to others daily. Share your knowledge, passions, skills, and time with someone else on a regular basis. This doesn't require a grand gesture. Impacting one life can make a huge ripple on the world. It feels good.

7. Show kindness. In the smallest interactions, be kind. Choose kindness over being right, indignant, smarter, richer, or too busy. Kindness feels good to you and to the recipient. And it's infectious.

8. Release some stuff. If you have loads of material things that you don't use, release them. Give them away to someone who can use them. This is tremendously satisfying.

9. Release some money. If you have plenty of money, use it for good. Contribute it in a way that makes one person or the whole world a better place.

10. Just listen. Listen to someone's story, their pain, their joyful event, their boring anecdote, their fears. Give someone the gift of really hearing them.

11. Nurture your friendships. Be the initiator. Express your feelings for them. Learn more about your friends. Be there for good and bad times.

12. Be the person you want in others. Define what you want in a relationship, then be that person yourself. Like attracts like.

13. Let it go. Be quick to forgive and quick to forget. Holding grudges and nurturing old wounds is unhealthy and makes you unhappy.

14. Know when to let go. However, some relationships can pull you down. Take a look at those in your life. Is it time to let go? How much energy are you giving away to them?

15. Expand your network. Actively meet new people. They can enhance your life, introduce you to new ideas, pleasures, and other new friends.

16. Love yourself. A healthy love for yourself with healthy self-confidence creates healthy relationships.

17. Communicate often. We so often misunderstand and misinterpret one another. Or we say things we don't really mean. Learn healthy communication skills and use them often, particularly in your primary relationship.

18. Educate yourself on nutrition. Read books, blogs, or magazines about proper eating for good health. Then eat that way. If you are unhealthy, it will undermine your happiness in all areas of your life.

19. Go outside every day. Sunlight boosts your mood and provides vitamin D. Being in nature enlivens your soul and makes you feel connected to the world around you.

20. Get moving. You know this. Get some exercise. Walk, bike, run, swim, dance, stretch, lift weights. You can make it fun. Take care of this remarkable house for your soul.

21. Cut back, simplify, reduce stress. Find balance in your life by letting some things go. You can't do or be everything. Pick a few things, and enjoy them fully. Identify where you are stressed, and deal with it.

22. Find an outlet. There are difficult times in every life. Find someone, a coach, counselor, minister, or friend, who can help you through them. Talking about your problems with someone trusted helps you heal and cope and stay mentally and emotionally healthy.

23. Play often. Play shouldn't end at childhood. Have fun regularly. Define what is fun for you and go do it every week.

24. Increase your travel. The world truly is your oyster. There is so much to explore and see and enjoy. Pick some places that intrigue you. Save your money. Plan some trips.

25. Unplug. Television and computer have pulled us away from real living. Actively reduce the amount of time you spend in front of them. Fill that time with pleasurable activities instead. Read, cook, play a sport, meet with friends, do something creative, make love, meditate, go to the theater, look at the stars, chop wood, carry water.

26. Think less. Be more. Act more. Negative thoughts create negative feelings. Actively seek to stop negative thinking, and just be in the moment. If negative thoughts and feelings are getting intrusive, do something distracting.

Pick a few of the activities above and savor them!

It takes thought, planning, and a dose of wisdom to create an abundant life--a life that you can savor. Experience teaches us these lessons, and wisdom helps us to embrace them.

All the success,

Peter Mclees, LMFT
Principal

P. S. Smart Development Inc. has an exceptional track record helping restaurants, stores, branches, distribution centers, food production facilities, and other businesses create a strong culture, leadership bench strength and the teamwork necessary for growth. Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

http://smartdevelopmentinc.com/

Saturday, December 14, 2013

Leadership lessons from "It's a Wonderful Life"















Most of us have seen the classic holiday movie “It’s a Wonderful Life.” A lot of us have seen the film many times because it tells such a timeless and compelling story about how any one life can positively impact so many others. While the movie holds many life lessons, we feel it has a few leadership lessons as well.

For those who have not seen it,  “It’s a Wonderful Life” is the story of George Bailey—a man who serves and sacrifices for others. The Bailey Building and Loan lends money to poor people many of them would not own a home were it not for the BBL.  Mr. Potter, the arch villain in the film, is a greedy old man who thrives on exploiting people in Bedford Falls. He continually threatens the Bailey Building and Loan’s survival.

George Bailey is in conflict between his obligations and his dreams—He wants to get out of the small town of Bedford Falls (George remarked, “ I want to shake the dust off my feet of this shabby little town and see the world. I've got big ideas and big plans and I want to build big things.”) And as he said to his father at dinner one night—“I want to do something big and important.” His father replies: “In a small way we are doing something important—man has a fundamental urge to own a roof over his head.”

George’s ambitions are thwarted by old man Potter’s schemes. After his Father died George is on his way out of town. In a character defining moment George agrees to stay dashing his dreams of far-flung adventure—creating instead a more intimate adventure that has a far greater impact on his personal world.

The film shows that real influence comes not from title or rank (as George had no formal title in the town such as Mayor) but from attempting to connect and help the people around us.


The movie also shows us that as we make ourselves available to others with courage and caring our lives develop meaning and a legacy is created, not necessarily along the paths we intended but in small acts that make a difference. George Bailey shows that if we respond with generosity and compassion our lives would have meant something. But he didn't realize this fact until the end of the movie.


Scene: George, faced with financial and personal crisis and feeling that he never made it. He attempts suicide and Clarence his guardian angel (Read: life coach) gives him a privileged look at the impact of his life on the people in Bedford Falls

George Bailey only understands the dramatic difference he made when he sees what Bedford Falls became had he never lived.

Scene: George, in desperation and shock is walking along the snow-covered streets of what is now called Potterville—a town overrun by greed and selfishness.

Clarence  says “Strange isn't it, each man’s life touches so many other lives and when his isn't around he leaves an awful hole.”


In one of the most famous (and emotional) scenes in movie history: When the townspeople all came to George's house to contribute to the BBL deficit, George finally understands how his life of service has created deep commitment to him from the town’s people (when he was in need) even though he didn't know it.

George has a wealth far beyond material goods or power. Frank Capra reminds us that there is no substitute for relationships of integrity, trust and caring. Relationships that are forged through consistent acts of service.


Whatever our position, if we influence the lives of those around us, we are engaged in the act of leadership. And if we are leaders in any sense, we are also creating a legacy as we live our daily lives. Our leadership legacy is the sum total of the difference we make in people's lives, directly and indirectly, formally and informally.

George Bailey had created an enduring legacy because of his acts of caring, compassion, and courage.

Cheers to a new year and another chance to make a difference.

Peter Mclees




Tuesday, November 26, 2013

Rewarding Your Team: Learning Why "Thank You" Is So Vital


 

Rewards don't have to be financial.
Imagine this scenario: One of your team members has saved the company a significant amount of money with a process she spent weeks creating. It's right before the winter holidays, so you decide to reward her with a turkey that she and her family can enjoy for dinner one night.
 
You make a big deal of presenting the turkey to her. She smiles and shyly accepts the gift, quickly putting it in the office refrigerator. You feel good because you rewarded her efforts, and she seemed to be happy about the recognition.
But is she? Things aren't always as they appear. You didn't take the time to learn whether or not she eats meat, so you didn't discover that she's a vegetarian. And you didn't consider that she commutes to the office one hour by train – so by the time she gets that frozen turkey home to give away to friends, it will be a drippy, soggy mess.
 
Have you ever wondered why the rewards you offer don't seem to be received very well? We often hear from business experts about how important it is to reward your team. But it's equally important to take the time to find out how your team would really like to be recognized.
Sometimes people don't want just a bonus or pay raise. Instead, what they'd really like is a sincere "thank you" or a day off to spend with their families.
This post can help you learn the "ins and outs" of recognizing your team.
The Importance of Rewarding Your Team
Although the idea of rewarding workers beyond their pay and benefits package seems obvious, some leaders avoid the practice, perhaps because they feel that showing appreciation undermines their authority, perhaps because they want to avoid stirring up jealousy in other members of the team, perhaps because they feel they don't have the time to do it, or perhaps because they feel embarrassed praising people openly.
This is a shame, because these attitudes reduce their own performance, and all of these problems can or should be avoided. The most successful leaders are those who recognize and reward their team's efforts. This not only builds trust, but it strengthens loyalty as well. Turnover is often much lower in teams that have a strong bond with their leader, and this impacts a company's bottom line.
You should also remember that, for the most part, the world's talent pool is shrinking – mostly due to declining birth rates, which leads to an aging workforce. This means that it's becoming harder for organizations to find the people they need. Finding and keeping talented people is a key issue, and the companies that figure out how to do this now will likely be the ones that succeed far into the future. One of the best ways to keep these people is to make sure that their hard work is appreciated. If finding the few minutes needed to recognize people is a problem, just think how much time you'd have to spend replacing them!
Recognizing Their Efforts
Appropriately rewarding team members for something they've done takes some effort on your part. If you don't put much thought into what you're doing, then you may just upset the people you're trying to thank. This is why you should sit down with your team and find out how they'd really like to be rewarded.
For example, if your team is about to start a major project, find out:

·   Which team achievements would people like to be rewarded for?
·   What kind of reward would they like, as individuals and as a team?
·   Would they rather celebrate with several milestones along the way, or have one big celebration when they hit the goal?
 
Learning how your team would like to be recognized, and how you can show your appreciation, is a vital step toward making sure that your efforts will be appropriate.

When and How to Say "Thank You"
Because the return on appreciation is huge. Workers who feel appreciated are twice as likely to stay at a company than those who don't feel appreciated.

If you think you don't have time or can't afford to show appreciation to your team, then stop and think about how much you currently invest in hiring and training new people. How much would you save if your turnover were lower? Probably a lot, which is why recognizing your team's efforts is almost always cost-effective.

And don't think that daily gratitude will "wear out" your team. Has anyone ever thanked you so many times that it lost its meaning? Probably not. It's not likely that your team will ever get tired of receiving your appreciation.

Just make sure you're sincere about why you thank people. And don't rush the "thank you" while you're on your way somewhere else. This WILL probably make your gestures lose their meaning. Stop, look at the person, and tell him how much you appreciate what he's doing.
These small gestures cost nothing except a few seconds of your time, but their payoff is enormous.
 
"Thank You" Tips
Remember these guidelines:
·    Be consistent – Consistency is vital. If you praise often during one month, and then skip the next month entirely, your team will wonder what's going on. Creating a culture of recognition and reward is important – so once you start, make sure you continue.
·    Be specific – Every time you praise people on your team, be specific about what they did to deserve the recognition. If you say, "Jim did a great job yesterday!" that's not only vague, but it may cause jealousy from other team members. Being specific not only makes the person you recognize feel better, it also lets the whole team know that you're paying attention. So, detail exactly what the person did and why it made a difference.
·    Know your people – You must know your team to reward them adequately. For example, if you know that someone loves art and music, then opera tickets or museum passes would probably be an appreciated, thoughtful gift. If someone else is a sports fan, then football tickets might be a great idea. Getting to know your team's interests is critical to showing your appreciation well. Send out a survey, or question them about their passions. And write it all down so you don't forget.
 
·    Make the reward relevant – Your gift or gesture should be relevant to your team member's effort. For example, if someone comes in early for a week to make sure a project is completed on time, then a gift certificate for a great breakfast would be a good fit. If, however, the person just saved the company from a mistake that would have cost millions, then something more significant is needed!
Ideas for Rewarding Your Team
As we said earlier, chances are high that your team isn't looking for a bonus check or pay raise to feel appreciated. Often, smaller gestures go further and end up costing you less in the long run. Here are some creative ideas to consider for showing appreciation to your team:

·    Send handwritten thank-you notes when someone goes above and beyond the requirements of the job.
·    Create "free day" coupons that a worker could use for a free day off – no questions asked – without using vacation or sick time.
·    Take your team out to lunch – and then, as a last-minute surprise, give them the rest of the day off.
·    Give out "lazy Monday" coupons to allow a team member one "free" Monday morning off.
·    If you e-mail a team member to say thank you, consider copying that message to YOUR boss.
·    Offer flexible scheduling – not everyone needs, or wants, to be in the office at 8:00 a.m.
·    Ask each team member this question: “What is the best form of recognition that you’ve ever received.” Knowing the answer to this will help you tailor your recognition to the unique needs of your people.
·   Think of a few ideas (and write them down right away) that are appropriate for your workplace.
There are thousands of creative ways to say "thank you." The great thing about these gestures is that they'll probably be remembered far longer than any bonus check. You'll show your appreciation – and, at the same time, you'll strengthen the bond between you and your team.
 
Key Points
Leaders need to say "thank you" regularly. Your team members will likely work much harder if they feel that what they're doing really makes a difference, and that their efforts are noticed by those with "power."
Thank-you gifts don't have to be extravagant or costly. Small gestures are often remembered longer than financial bonuses. These small, entertaining rewards can also help promote a sense of fun in the workplace, which may go a long way toward helping you retain key talent.
All the success!

Peter Mclees
Winning by Giving
Succeeding Through Kindness







When I chased after money, I never had enough. When I got my life on purpose and focused on giving of myself and everything that arrived into my life, then I was prosperous.

                                                          – Wayne Dyer, author and speaker

When we're at work, we can spend a lot of energy trying to get help from those around us. However, how much time do we spend helping others in return?
Having a strong social support network at work raises engagement, productivity, and overall success. If we truly want to succeed, however, each of us can spend time "giving ourselves" to those in our network. Only then will we experience the true benefits that giving brings, and start to see the success we've dreamed of.

Benefits of Giving
Giving makes us happy. The happier we are, the more energy we have, the better we think, and the more friendships we develop. Giving not only feels good, but research shows that it lowers your chance of depression, strengthens your heart, lowers stress, and can literally add years to your life.
Professionally, giving also offers several benefits. One study found that fostering positive social support at work raises productivity. Another study found that those who give at work ("work altruists"), are far more engaged with what they do and are more often promoted, compared with colleagues who stay isolated while doing their job.
However, you probably don't need research to tell you that giving makes you feel good! Just think back to the last time you helped a colleague who was stuck with a problem, or took your assistant out to lunch. Giving boosts our energy in a way that nothing else can. We feel connected and engaged when we help others, because it reminds us of what it means to be human, at its best.
All this, in turn, comes back to us in ways we could never expect or predict. Giving creates a network of trust, goodwill, and good energy at work that can pay off many times over in the future.
Giving and kindness also have an important ripple effect, which is why one generous person can transform a team or an organization. The person you give to feels great about the help they received. This can create a desire in them to "pay back" that kindness to someone else. Much like ripples in a pond, one act of kindness can impact dozens, or even hundreds, of lives.
How to Give More
The good news about giving is that you don't need to invest huge chunks of your time to do it. Often, the smallest acts of kindness and consideration can have a big impact on those around us.

So, how can we give at work?

1. Just Listen
A great way of giving is simply to listen to others.
When you do this, listen without contributing your opinion, and without trying to "top their story." Use Active Listening skills, so that you can fully grasp what they're telling you, and respond with empathy and understanding.

2. Offer Specific Help
How many times have you heard a colleague say, "Let me know if you need any help!" but had the distinct feeling they didn't really mean it? Vague offers of help can come across as half-hearted or insincere. Offering help in a specific way shows that you mean it.
For instance, your colleagues may be complaining about their workload. So, offer specific help: volunteer to collect their lunch for them, so that they can continue working, or give them a hand with a task if your own workload allows. When you offer specific assistance, you let others know that you're truly willing to help.

3. Show Gratitude
If you're in a leadership position, how often do you give praise to your team? How often do you say "thank you" to your assistant for the good work he or she does every day?
Showing gratitude to those around us, whether above or below us in the hierarchy, is a simple but powerful way to give. So, find ways to say "thank you" to your team and colleagues. You might be surprised at the difference that this makes to your relationships!
4. Become a True Mentor
When you mentor others, you can share a lifetime's worth of knowledge and skill in order to help them succeed. This unselfish act not only benefits the professionals you work with; it can change your own life in many ways.
It probably goes without saying that your organization will benefit when strong mentoring relationships are formed within it. Start mentoring in the workplace now, and experience the satisfaction that comes with helping others to succeed.

5. Share Resources
If your team or department has ample resources or supplies, why not offer to share them with another team or department, particularly if it is not as well funded as yours?
This could include sharing resources such as physical supplies, but also knowledge, technology, and team member expertise as well. (This won't be viable in some situations. Use your own best judgment here, and make sure that you're doing your own job properly as well!)

6. Offer a Hand to New Employees
Can you remember what it was like on your very first day at the organization? You didn't know anyone, and you probably felt overwhelmed by all of your tasks and responsibilities.
When a new employee joins your organization or team, spend time with her during her first few weeks and help her have a successful induction. Offer to help her get used to her new role, and take her around to meet everyone that she'll be working with. Share your knowledge about the organization's culture and values.

This can make a challenging transition smoother and less stressful.

7. Practice "Random Acts of Kindness"
Random acts of kindness can transform both you and the person you help. When you are kind to someone anonymously, you give for the simple, ego-less pleasure of giving, and that's it. So, practice random acts of kindness when you're at work.
What can you do? Leave a cup of gourmet coffee on your colleague's desk when he or she is having a bad day. Send an anonymous "thank you" letter to your organization's cleaning staff. Bring some healthy snacks or homemade cookies to work, and leave them anonymously in the break room, with a note letting others know that they're for everyone.

There are endless ways that you can make a positive impact on someone else's day. Just use your imagination!

8. Find Your Purpose
Every job has a purpose. It's easy, especially when we're busy and stressed, to forget how our role helps others. But, no matter what we do or where we do it, ultimately our work should benefit someone else.

Take time to find your purpose at work. Once you dig down to find the ultimate meaning of what you do, you may be surprised by how much your work helps others.

Note:
Although it's important to give your time and energy to others, it's equally important not to go too far! If you spend too much time helping your coworkers, you may find that you don't have time to accomplish your own objectives. It's important to find the right balance between helping others, and focusing on your own goals and tasks.


Key Points
Giving our time and energy to others not only feels good, but it's been proven to make us happier, more productive, and more engaged with our team and organization.
Giving also offers positive physical benefits as well: it helps alleviate stress, helps lower our risk of illnesses like depression, and even helps us live longer!

You can give back to others by doing any or all of the following:

1.               Just listen to others.
2.               Offer specific help.
3.               Show gratitude.
4.               Become a mentor.
5.               Share resources.
6.               Offer a hand to new employees.
7.               Practice random acts of kindness.
8.               Find your purpose.

Make an effort to give regularly – you'll love the results.

All the success!

Peter Mclees

Monday, November 25, 2013

Elevate your happiness with this simple practice








It's been said that life is a good news, bad news proposition. The good news is that life's challenges help us grow. The bad news is that there is more good news coming!

In his book Discovering the Laws of Life, the famed money manager and philanthropist John Tempelton coined the word “Thanksliving.” He recommended practicing an attitude of perpetual gratitude.


That's not hard when times are good. But in during tough times an attitude of continual thankfulness can be a tall order. Yet Tempelton offers a radical solution. Don't just give thanks for your blessings. Be grateful for your problems, too.

This seems wildly counterintuitive at first blush. But facing our challenges makes us stronger, smarter, tougher, and more valuable as leaders, employees, parents, mates, ...and human beings.

"Solving problems is what were made for" it's what makes life worth living," remarked Templeton.

He goes on, "Adversity, when overcome strengthens us. So we are giving thanks not for the problem itself but for the strength and knowledge that comes from it. Giving thanks for the growth ahead of time will help you grow through--not just go through--your challenges."

What ever problems we're grappling with--personal, business, job, social, health, or financial--the best course is to face them with all the courage, patience, and equanimity you can muster.

And if possible be grateful.

On occasion, of course, our problems are simply bigger than we are. In an address in 1859, Abraham Lincoln recounted the following tale:

It is said that an Eastern Monarch once charged his wise men to invent him a sentence, to be ever in view, and which should be true and appropriate in all times and in all situations. They presented him with the words: "And this, too, shall pass away." How much it expresses! How chastening in the hour of pride! How consoling in the depths of affliction!

That's something worth keeping in mind.

Whatever your problems, few of them can withstand the onslaught of optimism, persistence, and a genuine spirit of gratitude.

As the poet Robert Frost reminds us, "The best way out is always through."

Happy Thanksgiving!

Peter Mclees

Wednesday, August 14, 2013

What two things drive employee performance?


 
 

We often hear that the most baffling part of a manager’s job is the people part. The same leaders who can easily manage their inventory, manage their facilities, manage their books, and manage their profit margins, are often the same ones who find themselves at a loss when it comes to managing the behavior and performance of their employees. “Why can’t they just do what I tell them to do?” is the management cry heard around the business world.


Let’s remove the mystery about employee engagement once and for all. If your employees aren’t performing with excellence in every way, every day, with no exceptions, there are only two reasons why:

1) They can’t.
2) They won’t.


There’s no mystery really, no psychological complexities, and no complicated management theories. There are just two simple root causes. Either your employees lack something essential which prevents them from performing with excellence, or they don’t achieve excellence because they simply don’t want to.

Managers need to think of these two root causes as separate disorders which require accurate diagnosis and appropriate treatment. Just as band-aids won’t fix a broken bone, a how-to training class won’t fix a broken spirit. Successful leadership requires more doctoring and less managing in order to keep the people part of the operation healthy.

Employees Don't Because They Can't

No matter how much you request, demand, cajole or beg your employees for a certain level of performance, sometimes they don’t give it to you because they can’t. If you’ve been a manager for more than a week, you know there are some employees who put no creativity into their work except when it comes to excuse-making. These are the masters of “can’t.”

It is a huge mistake, though, to assume that every “can’t” you hear is nothing more than a justification for laziness. There are some (usually many) legitimate barriers in every operation that make it difficult or impossible for employees to complete their tasks, make their deadlines, and generally meet your expectations.

Identify Barriers to Excellence

You can separate legitimate barriers from unfounded whining by asking your employees one simple question: “What makes it difficult or impossible for you to do your job with excellence every day, in every way, with no exceptions?” The legitimate barriers that your employees identify will fall into four categories:

·         Physical Barriers
·         Time Barriers
·         Wherewithal Barriers
·         Know-how Barriers

Identifying these barriers is an extremely easy task. Your employees think about them, get frustrated with them, and talk about them behind your back quite frequently! If given the opportunity to communicate without fear of recrimination, your employees will help you compile an extensive barriers list with ease.

Eliminate Barriers to Excellence

Eliminating “can’t” excuses from your operation is then simply a matter of eliminating the legitimate barriers. This is usually a much easier undertaking than most managers would expect. Why? Because your employees have already formulated solutions in their heads which usually sound something like, “If I was running this place I would…” Ask your employees for their ideas, and empower them to implement the solutions. Give them a second chance if the solution fails, and praise them in public when they succeed.

Some Employees Just Don't Want To

The best thing about supporting excellence by eliminating barriers is that it leaves nothing for the slackers to hide behind. When you remove the "can's," all that's left in your operation are employees who excel and employees who obviously need to be replaced.

Replacing employees is not a pleasant task, but don't procrastinate. High-performing employees have no tolerance for just-get-by co-workers and neither should you. Cutting underperformers loose is a necessary part of managing excellence. It raises the bar of performance for everyone, and it's a surprisingly tangible way to reward those who have been picking up the slack for the slackers.

Supporting Success is Managing Excellence

The people part of a operation is not as puzzling as it sometimes seems. When you set your employees up for success by listening to their challenges and eliminating their barriers, the work you receive from them in return will take away most of the mystey of human resources management.

All the success!


Peter Mclees, LMFT

Principal



P. S. Smart Development Inc. has an exceptional track record helping restaurants, stores, branches, distribution centers, food production facilities, and other businesses create a strong culture, leadership bench strength and the teamwork necessary for growth. Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

http://smartdevelopmentinc.com/

 
 

 

Wednesday, July 24, 2013

Questions that help leaders discover the roots of motivation



 
 
 
 
 
 
 
 
 
 
 
 
 
 
Find out what your people really value and then work with them on a plan that fits both your needs. You can try ordering your employees to work harder and be more motivated, but any success you have with that approach will probably be limited.

A better strategy is to find out what your people really value and then work with them on a plan that fits both your needs. Start by asking these questions: 


+ “What’s going well for you here?” You may discover that the employee sees success and satisfaction differently from the way you do. This can help you develop incentives that address employees’ needs better.

+ “What have you accomplished that you’re really proud of?” Try to assign similar tasks and projects so your employees will be strongly motivated to do their best.

+ “What would make you feel more successful?” Take money out of the equation, but explore what kinds of rewards, internal and external, the employee would really respond to—more flexibility, development opportunities, greater autonomy, and so forth. 

+ “What do you want to accomplish in your career?” Examine employees’ short-term and long-range goals. Can you help them get started or make better progress?

+ “What would you like to do more of, and less of?” Look for ways to expand tasks that employees really like to perform and minimize those they don’t. You may not be able to completely eliminate the unpleasant tasks, but paying attention to your employees’ welfare and happiness at least shows that you’ve got their best interests in mind.

+ “How do you define success?” The answer to this question will tell you a lot about what the employee is really looking for in his or her career.
 
 
To your greater success!
 
Peter Mclees, LMFT
Principal


P. S. Smart Development Inc. has an exceptional track record helping restaurants, stores, branches, distribution centers, food production facilities, and other businesses create a strong culture, leadership bench strength and the teamwork necessary for growth. Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

http://smartdevelopmentinc.com/