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Sunday, August 27, 2023

15 Quotes About Bouncing Back From Setbacks

 


 

 

 

 


Resiliency is a skill that resides within each of us, though it often requires setbacks in order to fully activate. It’s the ability to withstand adversity — to recover emotionally when life deals its blows. The old adage “when life gives you lemons, make lemonade” comes to mind; resilience largely depends on our attitude and mental stamina when confronted with challenging times.

The good news is that resilience is a skill that can be developed over time — in fact, that has been scientifically proven to be the case. Studies at the Yale School of Medicine found that the brain is a muscle that can be trained to be more resilient over time. The difference between tending to buckle under pressure and being able to bounce back is related to community, mindfulness, and exercise, among other factors. According to the research, people who are resilient tend to have vast social networks to fall back on, engage in regular physical activity (exercise has been known to decrease stress), and practice keeping their minds trained on the present moment.

It can be strengthening to remember that when we experience setbacks and challenges, our ability to bounce back can act as an inspiration to other folks who might be going through tough times. Below, I've rounded up 15 quotes that speak to the benefits of resilience, and the importance of finding our way back up after getting knocked down.

“Our greatest glory is not in never failing, but in rising every time we fall.”
 Confucius
 
“Do not judge me by my successes, judge me by how many times I fell down and got back up again.”
Nelson Mandela
 
“I can be changed by what happens to me. But I refuse to be reduced by it.”
Maya Angelou
 
“Someone said adversity builds character, but someone else said adversity reveals character. I'm pleasantly surprised with my resilience. I persevere, and not just blindly. I take the best, get rid of the rest, and move on, realizing that you can make a choice to take the good.”
Brooke Shields
 
“Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better.”
Samuel Beckett
 
“Resilience is accepting your new reality, even if it’s less good than the one you had before. You can fight it, you can do nothing but scream about what you’ve lost, or you can accept that and try to put together something that’s good.” 
Elizabeth Edwards, attorney
 
Enthusiasm is common. Endurance is rare.” 
Angela Lee Duckworth, author
 
“Although the world is full of suffering, it is also full of the overcoming of it.”
Helen Keller
 
Success is not final, failure is not fatal: It is the courage to continue that counts.”  
Winston Churchill
 
“If your heart is broken, make art with the pieces.”
Shane Koyczan, poet
 
“The human capacity for burden is like bamboo — far more flexible than you’d ever believe at first glance.”
 Jodi Picoult
 
“You're going to spend your life getting up one more time than when you get knocked down. So start getting used to it.”                                      
John Wayne
 
“Turn your wounds into wisdom.”                                      
Oprah Winfrey
 
When life knocks you down, try to land on your back. Because if you can look up, you can get up. Let your reason get you back up.”
 Les Brown, motivational speaker
 
Grief and resilience live together.”                                      
Michelle Goldwyn
 
A difficulty that almost breaks a person's spirit can be turned into one of the best things that ever happened to them. It is all up to you and your attitude and your willingness to expand the repertoire of available reactions will determine how well you thrive in this volatile, uncertain, complex and ambiguous world.
 
Click here to learn tips for building resilience. 
Click here to discover how to transform your life during challenging times. 

I invite you to initiate an attitude boosting exercise with your work group using the quotes by:

1)  Emailing this post to your team.

2) Asking team members to select a quote that resonates the most. (Alternative: team members find a quote they like related to overcoming adversity that's not listed in this post.)

3) Sharing what the quote means to them during a team meeting.

Building resiliency doesn't happen automatically. It requires deliberate practice and reinforcement.

To your greater success and fulfillment,


Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

 

Take the Next Step...
Interested in learning how to develop your organization's leadership capability, culture, and employee engagement? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please 

contact: Email: petercmclees@gmail.com  or  Mobile: 323-854-1713

Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, facilities services, real estate services, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth.

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

 



Monday, August 21, 2023

10 Quotes About Beating the Odds




 

 

 

 

 

Life — with its many successes, failures, and periods of stagnancy — is a careful balancing act between uncontrollable circumstances, our own actions, and the fleeting, fickle nature of “the odds.” Despite our best efforts, the process of achieving our goals can be thwarted by any number of factors: environmental, social, political, cultural, and just about anything in between.

When we find ourselves struggling against the hands of fate, it can help to reflect on the advice of those who found themselves in similar battles and won — or, at the very least, made it to the other side relatively unscathed and reasonably enlightened. From refugees fleeing their war-ravaged homelands to courageous individuals who overcame near-debilitating medical ailments, these brave souls have helped forge paths for the rest of us.

"Success is not measured by what you accomplish but by the opposition you have encountered and the courage with which you have maintained the struggle against overwhelming odds."

~Orison Swett Marden

"Freedom is not just the absence of chains; it’s overcoming the brutality of reality and, despite it all, daring to be happy."

~Mario Escobar

"Although the world is full of suffering, it is full also of the overcoming of it."

~Helen Keller

"Prosperity is not without many fears and distastes; and adversity is not without comforts and hopes."

~Francis Bacon

"You may not control all the events that happen to you, but you can decide not to be reduced by them."

~Maya Angelou

"Failure is temporary. Giving up is permanent."

~Kiran Mazumdar-Shaw

"Leaders are visionaries with a poorly developed sense of fear and no concept of the odds against them."

~Nigel Paine

"The bird rises against a strong head wind, not only in spite of the wind, but because of it. The opposing forces become a lifting force if faced at the right angle."

~L.B. Cowman

"I wanted you to see what real courage is … It’s when you know you’re licked before you begin but you begin anyway, and you see it through no matter what."

~Harper Lee

Beating the odds is a testament to the human spirit: We have an indomitable desire to push ahead in the pursuit of happiness, even when it defies all logic or reason to do so. May these ten quotes about beating the odds help you and your team muster the strength to leap over the next hurdle life throws your way.

I invite you to initiate an attitude boosting exercise using the quotes by:

1)  Emailing this post to your team.

2) Asking team members to select a quote that resonates the most. (Alternative: team members find a quote they like related to beating the odds that's not listed in this post.)

3) Sharing what the quote means to them during a team meeting.

Developing the optimal mindset to beat the odds doesn't happen automatically. It requires deliberate practice and reinforcement.

To your greater success and fulfillment,


Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

 

Take the Next Step...
Interested in learning how to develop your organization's leadership capability, culture, and employee engagement? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please 

contact: Email: petercmclees@gmail.com  or  Mobile: 323-854-1713

Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, third-party maintenance providers, real estate services, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth.

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.



Sunday, August 20, 2023

How to Harness the Power of Delegation for High Performing Teams

 


 

 

 

 

Are you tired of carrying the weight of the world on your shoulders, afraid to let go and delegate tasks to your team? I get it. It’s tough to trust others when you’re secretly overwhelmed and doubt their capabilities. You’re not alone in feeling this way. It’s like you’re drowning in a sea of responsibilities, thinking, “If I want something done right, I have to do it myself.” But what if I told you there’s a way to lighten your load and unlock the true potential of your team? 

Understanding Delegation: Beyond Task Assignment

Delegation is often misunderstood as a mere assignment of tasks, but it goes far beyond that. It is about empowering team members, fostering a culture of trust, and promoting shared responsibility. By delegating effectively, leaders unlock the surprising benefits of delegation that go beyond increased productivity.

Delegation is not a sign of weakness or laziness. It is a strategic move for team growth and high performance. When leaders delegate tasks, they are not simply offloading work; they are empowering their team members. By entrusting responsibilities, leaders send a powerful message that they believe in their team’s capabilities. This act of trust instills a sense of ownership and accountability within team members, driving them to perform at their best.

Delegation allows for diverse perspectives and fresh ideas to emerge within the team. When team members are empowered to make decisions and take ownership of their tasks, they are more likely to explore innovative approaches. By involving team members in the decision-making process, leaders tap into a collective pool of knowledge and expertise, fostering a culture of innovation and collaboration.

Think about this: when team members are actively engaged and invested in their work, they are more likely to contribute their unique insights and suggestions. This not only enriches the team’s output but also boosts team cohesion. When team members feel heard and valued, a sense of camaraderie develops, leading to stronger bonds and enhanced collaboration.

Delegation as a Key Leadership Skill

Effective delegation is a crucial leadership skill that significantly impacts team performance and development. However, some leaders hesitate to delegate, fearing a loss of control or doubting their team members’ capabilities. It’s time to challenge these misconceptions.

Delegation is not about relinquishing control completely; it’s about striking a balance between control and empowerment. As a leader, it is essential to define the desired outcomes and provide clear guidelines, while still allowing room for individual decision-making and problem-solving. This approach not only frees up valuable time for leaders but also nurtures the growth and development of team members.

It’s essential to recognize that effective delegation is not a sign of weakness or laziness. Instead, it demonstrates a leader’s ability to identify and leverage the strengths of their team members. By distributing tasks strategically, leaders optimize the team’s overall performance, achieving outcomes that surpass individual efforts.

Delegation for Employee Development and High Performance

Delegation serves as a powerful tool for employee development and career growth. Think of delegation as a form of mentorship, nurturing talent, and fostering a high-performing team.

By delegating tasks that align with team members’ developmental goals, leaders create a growth-oriented environment. You provide team members with hands-on experience and exposure to new challenges, allowing them to broaden their skill sets and deepen their expertise.

Delegation paves the way for succession planning and talent development within an organization. By delegating higher-level responsibilities to capable team members, leaders identify and groom potential future leaders. This ensures a smooth transition during leadership changes and creates a pipeline of talent that drives long-term success.

We all desire a culture of continuous learning. As team members take on new challenges and acquire expertise, they become a valuable resource for their peers. The transfer of knowledge and skills within the team not only enhances individual growth but also strengthens the collective capabilities of the team.

Mastering the Art of Effective Delegation

To harness the full power of delegation, leaders must master the art of effective delegation. It involves several key elements that contribute to successful task assignments and optimal team performance.

Clear communication lies at the heart of effective delegation. Leaders must provide precise instructions and expectations to ensure that team members understand the task at hand. Clear communication also involves defining the desired outcomes, setting deadlines, and establishing channels for feedback and progress updates.

Choosing the right person for a specific task is another critical aspect of delegation. Understanding the strengths, skills, and interests of team members enables leaders to match tasks with individuals who are best suited for them. By aligning tasks with team members’ abilities, leaders not only maximize efficiency but also enhance job satisfaction and motivation.

Alongside clear communication and appropriate task assignment, leaders must provide the necessary resources and support to enable their team members’ success. This includes access to relevant information, training, tools, and ongoing guidance. Adequate resources and support empower team members to overcome challenges and excel in their delegated tasks.

Surprisingly, effective delegation also has a direct impact on job satisfaction and motivation among team members. When team members are trusted with meaningful tasks and given the autonomy to make decisions, they experience a sense of ownership and pride in their work. This fulfillment and intrinsic motivation not only drive individual performance but also contribute to the team’s overall success.

Unleashing the Power of Delegation: Empowering You and Your Team

In the fast-paced world of business, it’s not uncommon for leaders to secretly feel overwhelmed, burdened by the weight of endless responsibilities. The mere thought of delegating tasks evokes a sense of anxiety and doubt, leaving you questioning whether your team can truly perform at the high level you desire.

I understand the weight of responsibility that rests on your shoulders. The fear of entrusting crucial tasks to your team members is not unfounded. It’s a reflection of your dedication, your commitment to excellence, and your unwavering desire to deliver outstanding results.

By embracing delegation, you not only alleviate the weight on your shoulders but also empower your team members to rise to the occasion. It’s a ripple effect, a domino effect of growth, where each team member’s capabilities are unlocked and harnessed, contributing to the collective brilliance of your team.

When you delegate, you not only distribute tasks; you distribute trust, responsibility, and ownership. Your team members, fueled by this vote of confidence, become the architects of their success. They surprise you with their ingenuity, their fresh perspectives, and their unwavering commitment to excellence. And as they thrive, so does the entire team, forging an unbreakable bond and propelling you towards new horizons of achievement.

Embrace the discomfort, knowing that it is a stepping stone to growth and progress. Release the reins, and watch your team perform at levels you never thought possible.

To your greater success and fulfillment,


Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

 

Take the Next Step...
Interested in learning how to develop your organization's leadership capability, culture, and employee engagement? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please 

contact: Email: petercmclees@gmail.com  or  Mobile: 323-854-1713

Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, facilities services, real estate services, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth.

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

 


Sunday, August 13, 2023

9 Tips for Clear, Concise, and Compelling Communication

 


 

 

 

 

 

 

 

A common question I get from coaching clients is “how do I become a more clear, concise and compelling communicator?”

It’s no surprise because clear, concise and compelling communication is more important now than ever before.

Consider this:

  • The average  human attention span has fallen from 12 seconds in the year 2000 to eight seconds today.
  • Each day, the typical office worker receives 120 emails.
  • Every time a person is distracted it takes over 23 minutes for them to regain focus.

Given these realities, it’s no wonder that studies rank good communication skills as twice as important as good managerial skills such as budgeting. That’s because, in this age of oversaturation, there’s little margin for error. In fact, 86% of employees blame lack of good communication for workplace failures.

People get impatient when they have to work mental overtime to grasp what you’re saying. Long-windedness can be perceived as indecisiveness and quickly cost you trust and respect as a leader.

Concise communication is clearly an essential part of leadership presence and projecting confidence, but it’s also something leaders struggle with.

You overexplain.

You may think that you’re being thorough, but all you’re really doing is losing the other person’s attention. Instead of making your point clear, you end up clouding it by overexplaining. Many leaders inadvertently overcompensate for their insecurities by saying more, especially in situations where they feel intimidated. 

You think everyone is like you. (Read: the false consensus bias)

You may like to process information deeply, but you’re in the minority (only about 15-20% of the population is like this). In the information age, I understand the need to take in lots of data points before making a decision. But other people, especially senior management, don’t operate that way. They get easily overwhelmed by too much information and would prefer you be direct and to the point.

You’re trying to be someone you’re not.

Clients tell me that they “need a bigger personality” in order to exude leadership presence. No, you don’t. If you try to be someone you’re not, others will sense it. Not only will you come off as inauthentic, but you’ll also exhaust yourself in the process. Better to find a way to communicate concisely in a manner that fits your personality and style.

9 Tips for Clear, Concise and Compelling Communication

1. Prepare in advance

Without preparation, you can’t be brief. Before any important meeting, take five minutes to review the agenda and other provided materials. Jot down notes for yourself. Organize your thoughts and earmark where you want to contribute.

If you’ll be speaking, go through the extra steps of creating talking points and anticipating objections and questions. I like to have my clients prepare a few “frequently asked questions” to have in their back pocket, just in case there’s silence at the end of their presentation. 

2. Provide a pre-read

If you have a lot of information to share, consider preparing a pre-read. This is a document that provides background information on a topic. It means you can give your audience needed context and then be briefer in your time together. A pre-read may be reports, slides, or detailed analytics.

3. Complete the sentence, “If you walk away from this conversation with one thing, I want it to be ______.”

If you were forced to boil down your main idea to one sentence, what would it be? Use this as the subject line of your email or repeat the phrase verbatim when you speak. It’ll ensure you’re drawing your audience’s attention to the biggest takeaway you want them to remember.

4. Use the PREP framework

When you’re forced to speak impromptu, you can speak strongly and coherently using the PREP framework. Here’s how it works: Make a point succinctly, back it up with a reason, provide evidence, and end by reiterating your point. For example...

Point: I believe we should take direction A

Reason: We’ve received positive feedback about this approach

Evidence: For instance, our president said he supports it

Point: That’s why I believe direction A is best

5. Use bridging and flagging statements to highlight and punctuate your points

Flagging and bridging refer to two PR tactics that you can take into the meeting. Flagging is like sticking a flag in the ground or waving one in the air to say, “pay attention - this is important!” Whereas bridging helps you make a transition from one idea to another. Bridging is especially useful when you want to change the subject or steer the conversation in a different direction.

Examples of flagging statements are:

  • It all boils down to…
  • The heart of the matter is…
  • I can’t underscore enough…

Examples of bridging statements are:

+ I cannot speak to ____, but what I can say is...

+ While ____ is important, it’s also important to remember that...

+ Before we leave this subject, I'd like to add...

6. Know your audience

Consider what concerns and objections are top of mind for the people you’re communicating with. What do they care about the most? What problems are they trying to solve? Most importantly, what’s in it for them if they listen to you? How will what you are sharing with them help save them time or make their job easier? Frame your message in terms of how it impacts your audience.

7. Ask questions

Oftentimes clear and concise communication is about asking and listening more and telling less . Try out some of these open-ended questions:

What do you make of what I've shared?

What do you think is best?

How does this look to you?

What would you add or change?

How do you feel about it?

What's your impression of X?

How does this fit into your plans?

What part is not yet clear?

(But don't pose all the questions at once 👲)

8. Edit your emails

A good rule of thumb: emails shouldn’t be more than 6 lines. If your email is longer than that, condense it down or make it a phone or Teams call.

Make sure your message is scannable. That means short paragraphs and sentences. Use bullet points and numbering to make the text easier to digest.

9. Eliminate fluff

Hedging language, such as “I just wanted to check in” or “Could we maybe find a time to chat?” minimize the power of your words.

Clear, concise and compelling communication is a vital skill in life, and at work. It helps you not only to get what you want, but also to build relationships and maintain a great reputation. While there are lots of different communication tools and techniques that help you to improve, the 9 tips offer an easy way to ensure that your communication is always as effective as possible.

Check out a related post: The Enormous Cost of Unclear Communication: And What to Do About It

 To your greater success and fulfillment,


Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

 

Take the Next Step...
Interested in learning how to develop your organization's leadership capability, culture, and employee engagement? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please 

contact: Email: petercmclees@gmail.com  or  Mobile: 323-854-1713

Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, third-party maintenance providers, real estate services, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth.

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.