Empowerment. Ah, the word that wears many hats—just like your favorite coworker at the office costume party! But let’s focus on empowerment where it really counts: at work. There’s no shortage of advice out there, but here’s one thing we know (thanks to Gallup and endless coffee-fueled discussions): engagement and empowerment at work aren’t quite at superhero levels yet. So, how do we level up?
What Is Empowerment, Anyway?
Let’s go to the dictionary—because every good hero story needs an origin story. Merriam-Webster says empowerment is (drumroll, please!):
· The act of giving someone power, rights, or authority to do stuff. (Basically, “Here, take the keys!”)
· The state of having that power, right, or authority. (You accepted the keys. Now, start the engine!)
Leaders often focus on the first part—telling their team, “You’re empowered!” But just saying it doesn’t magically turn everyone into workplace wizards.
Let’s face it: if I tell you you’re empowered, but you don’t see it, believe it, or if my actions scream “not really”—then poof! The magic fizzles. Empowerment at work isn’t just about granting superpowers; you need to believe you’ve got them. Otherwise, you end up like a superhero in disguise—walking around with a cape under your suit, but never actually flying.
The Four Ingredients of Real Empowerment (No Capes Required)
If you want your team to accept and use the empowerment you’re handing out, you need to deliver four things:
1. Crystal-Clear Expectations: You can’t pick up the mission if you don’t know what it is! Be clear about what you’re handing over—no riddles, just the facts.
2. Obvious Boundaries: Imagine you’ve been given spending powers, but nobody says how much. Suddenly, you’re afraid to buy a stapler, let alone a printer. Boundaries (like “You can spend up to $1,000”) help everyone know what powers they actually have. Without them, you might as well give out invisible ink instructions.
3. Support and Coaching: Not everyone feels ready to leap tall buildings in a single bound (or even a short hallway). People need resources, encouragement, and the occasional pep talk. Some folks are shy or just haven’t worn the empowerment cape before. Patience, support, and coaching help them step into their new role—maybe even with a heroic pose!
Coach your people to step into the power they already have. That is, using their brain to make good decisions in how the work will efficiently get done. You do this by asking good questions to encourage people to self-reflect. Why? Because self-reflection is the driver of personal power and ownership.
Check out a related post: How Leaders Who Ask More Leverage the Power of the Brain ( 5 min read)
4. Autonomy: Now, let them do their thing. Don’t hover or micromanage—give your team the runway and trust that they’ll soar (or at least enjoy the flight). Remember: real empowerment means stepping back and watching them shine.
The Grand Finale: People Power!
When you get these four things right, your team will not only notice the empowerment—they’ll grab it, wield it, and maybe even thank you for it. True workplace empowerment happens when power, authority, and responsibility are both handed over and joyfully accepted. Otherwise, you’re stuck in the land of confusion, where uncertainty and frustration rule the day. And nobody wants to work there!
Questions to Mull Over While Sipping Your Coffee
· Am I really ready to unleash my team’s superpowers?
· Which of these four magical elements could I provide more of?
For more inspiration, check out: Check out a related post: Developing Accountable People By Building A Culture of Ownership
Here’s to your team’s greater success, fulfillment, and maybe even a few heroic moments along the way!
Peter Mclees, Leadership Coach,
Trainer and Performance Consultant
SMART DEVELOPMENT
Ready to take your organization’s leadership, culture, and employee engagement up a notch (with a side of humor)? We start with a collaborative discovery process—no crystal balls, just smart questions—to identify your unique needs and business issues.
To request an interview with Peter Mclees:
Email: petercmclees@gmail.com Mobile: 323-854-1713
Smart Development has a proven track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, third-party maintenance providers, real estate services, nonprofits, government agencies, and other businesses boost culture, leadership, coaching skills, and teamwork.
We’ve worked with companies through every growth stage and have plenty of practical insights—and maybe a few laughs—that can help startups, small, or medium businesses achieve sustained success. Let’s grow together (and maybe share a meme or two).

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