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Monday, February 20, 2023

Selling Behaviors. Practice. Master. Automate.

 




 

 

 

 

We all have habits and behaviors we want to modify. 

Or eliminate from our day to day selling.

Here’s the thing: Don’t try to change too many things at once.

Too often I see salespeople who’ve been given feedback by a manger about multiple things they need to improve in their selling. And then they try to make all the changes at once.

Which hardly ever works.

Change happens best in small increments.

Here’s a simple process you can follow for integrating new behaviors into your selling process.

It’s based on a change management theory developed by researchers at MIT who found that the most successful changes in a process are made, and mastered, one at a time.

Here you go. Your process to integrate behavior changes in your selling:

1. Choose just one new sales behavior (tactic, technique, method) that you want to integrate into your selling process.

2. Visualize how you’d use this changed behavior with your customers. Visualize what their responses will be to it. Play out various scenarios in your mind to try to understand its impact.

3. Relentlessly practice the behavior before using it with a customer. Role play it with your sales peers and with your manager.

4. Try out the new behavior with one customer. Test variations if you don’t get the result you wanted.

5. Use the new behavior with additional customers until its use and execution becomes automatic. Which means you have mastered it.

6. Choose one more new sales behavior to try and start the cycle over again. Rinse and repeat.

In short, integrate one new behavior change into your selling process at a time. Visualize it. Practice it. Master it. Make it automatic.

Then, and only then, should you add another new behavior change.

To your greater success and fulfillment,


Peter Mclees, Leadership and Sales Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

 

Take the Next Step...
Interested in learning how to develop your organization's leadership capability, culture, and employee engagement? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees please 

contact: Email: petercmclees@gmail.com  or  Mobile: 323-854-1713

Smart Development has an exceptional track record helping service providers, ports, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, third-party maintenance providers, real estate services, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth.

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.

 

 



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