How Strategic Conversation Creates Culture and Drives Business Results

 

Strategic conversation is to communication what oxygen is to air. But as important as communication is to the success of the company, there’s a common mindset that communication is a nice-to-have skill but not as necessary as the hard skills.

This mindset leads to loss of talent, lowered productivity, unhealthy cultures while pointing blame at the economy, millennials, or the bad attitudes of the employees.

Today’s leader must live in a both-and mindset. Hard skills, check. Critical communication skills, check.

In my latest e-book, I make the case that today’s leaders cannot survive on hard skills alone. Instead, it’s the mandatory hard skill knowledge in concert with improving strategic communication skills that provide the necessary formula for leaders to shift culture and drive results.

In the e-book, we discuss:

• The mindset that stunts leadership growth.
• How unconscious conclusions drives decision-making.
• Why conversations with customers may be slowing your business.
• How language mirrors culture.
• Why mission and values are not enough to change culture.
• Why keeping the peace often comes with an even bigger price tag.
  
• The most important skill to controlling the conversations' direction.
• Why radical listening improves leadership performance.
  

In short: conversation creates culture and drives business results. The leader who is strong in hard skills but not improving in communication and conversation struggle the same way human beings struggle to breathe air with low levels of oxygen.

Top leaders must constantly work with people who communicate  poorly;  are emotionally immature, and  who are very short sighted, impatient,  angry, self-serving and less than articulate. It makes sense for top leaders to develop both the hard skills and critical skills to achieve results. Hard skills without the strategic communication skill is like air without oxygen.

Click here to download the e-book.

To your greater success and well-being,

Peter Mclees, Leadership Coach, Trainer and Performance Consultant
SMART DEVELOPMENT

Take the Next Step...
Interested in learning how to develop your organization's leadership capability, culture, and employee engagement ? We begin with a collaborative discovery process identifying your unique needs and business issues. To request an interview with Peter Mclees or a SMART Development consultant please 

contact: Email: petercmclees@gmail.com  or  Mobile:323-854-1713

Smart Development has an exceptional track record helping service providers, ports, energy storage and facilities management, sales teams, restaurants, stores, distribution centers, food production facilities, wealth management services, real estate services, nonprofits, government agencies and other businesses create a strong culture, leadership bench strength, coaching skills and the teamwork necessary for growth.
 

Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.