No single answer may fit everyone, but certain traits are common among all respected leaders.
Whether you’re looking for management potential in your employees, or trying to improve your own performance, focus on these key characteristics:
· Humility. Don’t adopt an arrogant, know-it-all attitude. Although you may be more experienced and knowledgeable than your employees, they’ll respect you more if you show a willingness to listen and learn instead of expecting unquestioning obedience.
· Flexibility. One size rarely fits all in the workplace. You have to enforce rules and procedures consistently, but don’t treat every employee, and every situation, as indistinguishable from the rest. Look for solutions that meet individual needs as much as possible.
· Honesty. Tell employees the truth about what’s going on in the organization. Yes, some information may be confidential, but share as much as you can about problems, opportunities, and performance so employees know you trust them and so they can make good decisions.
· Planning. Try not to just react to what’s going on right now. Keep your eyes focused on the future, and share your strategy with your employees so they can feel confident about your leadership.
· Patience. Do your best to stay calm under pressure. If employees worry that you’ll lose your temper or lash out at them, they won’t be comfortable alerting you to problems you need to know about. Learn how to deal with stress so you can keep a clear head no matter what happens.
All the success!
Peter Mclees
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