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Sunday, July 31, 2011

Handling Personality Clashes: Lessons in Teamwork from the TV Show “Dual Survival”

Need some insights on how to foster collaboration between team members with clashing styles–say, the dominate (“D”) and analytical (“C”)? One place to get some insights is Discovery Channel’s survival reality series, Dual Survival.




In watching a few episodes, we saw why the show is reaping huge ratings with men, and how it inspires ideas about collaborative problem solving.  During testing, the producers were looking for chemistry and they found it with Dave and Cody. Most episodes are structured as scenarios, in fact–survival case studies.  Dave and Cody are given wilderness situations that have claimed lives. One episode places them in the Everglades in a stalled air boat under the blazing Florida sun; another shows how two lost hunters (it happens) can survive in the ultra-harsh climate of Tierra del Fuego, just 500 miles from Antartica.

 
No one is pretending that Cody and Dave aren’t getting out alive–the show’s disclaimer is refreshingly honest. However, we do learn how experts with different backgrounds, competencies, and learning styles effectively cooperate toward a concrete goal with a deadline: get rescued within a few days.  Here’s what we’ve picked up on their collaborative practices:
  • Each accepts his own limitations and defers to his partner. Dave recognizes Cody’s skills at making fires, and building shelters, while Cody defers to Dave’s hunting prowess when food is needed. In setting up a survival campsite–a goal on the route to their objective–they divvy up big tasks according to strengths. When each guy can be the lead dog on a different task, the two personalities are given room to breathe. In an office team, consider giving your polarized personalities stand alone tasks playing to their strengths, so their edgier personalities don’t interfere with subtler workings of the project.

  • They intimately know the other’s risk appetite: Dave will assume more risk than Cody to reach a desired destination faster.  In an episode shot on Montana’s Great Plains during winter, Dave favors a riskier straight descent down a steep, icy, hazardous slope to reach the river valley while Cody prefers a slower, circuitous path.  In another, Dave pushes Cody to take a short cut through a huge cave–and Cody agrees only after they talk through the costs and benefits of the alternatives. In a work team, colleagues with clashing styles need to learn who is more risk-averse. For example, in assigning deliverables, the more cautious team member can be given responsibility for a later phase of the project.
  • They use humor to ease tension when styles clash. Dave and Cody each draw on humor at tough moments when they get on each other’s nerves. In one episode, Dave is disgusted by Cody’s decision to drink water filtered through the socks he’s been wearing.  Dave is authentically taken aback, but laughs, “there’s plenty enough water around I don’t need to suck my socks.”

  • They are both fiercely committed–”we are not quitters”: While the narrative is artificial, Cody and Dave share a zeal and passion to finish the challenge.  “Me and Cody,” Canterbury said in their “Out of Africa” episode, “we’re not quitters. We don’t give up.”

  • They’re ready to turn for help if a particular task is going poorly. When one of the guys runs into trouble, and the goal is at stake, he asks for help. This is a higher order practice in work teams, particularly among polar opposites, but it’s a key interpersonal skill.

  • Above all, both take personal responsibility for surviving, learning, and adapting during an emergency. One distinction about the show is how eager Cody and Dave are to learn more about their craft.  In your workplace, focus on finding colleagues and direct reports who have the capability to learn on the job, self-teach, adapt and make adjustments–during this era of “creative destruction” in the economy and corporate life.

All the success!

PM in the AM

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