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Thursday, February 6, 2014

Only 30% of employees are engaged! What leaders can do about it!

Gallup asked 150,000 employees whether they like their jobs. A good many actively hate them. Half just kind of tolerate the work day.

A common tactic people use to get their friends to stop complaining about work is to say that everybody hates their jobs.

The sentiment may be more than just a way to get people to shut up, though. According to a recent survey by Gallup, it's pretty close to true.

Of 150,000 full and part-time employees polled, only 30 percent said they're engaged in their work. Another 50 percent said they aren't engaged, while 20 percent said they're "actively disengaged," which means they outright hate their jobs.

Why does that matter? People who report being engaged in their work are more productive, less likely to leave, and even less likely to have accidents on the job. Disengaged employees are more likely to skip work, negatively influence co-workers and scare off customers.

Some things are less easy to fix, though. Service workers are the most disengaged of any type of employee. Their engagement has decreased while the engagement of employees in other sectors has gone up.

Learn proven tips for boosting the engagement of your people in our free ebook,

 Inspiring Employees to Give Their Best...Without Raising Their Pay.

Learn simple yet powerful ways to engage employees and how honest leaders can undermine their influence. Gain vital lessons from John Wooden and Yoda (Yes, that awesome green guy). This guide will teach you what you need to know about motivating individuals and teams to excel by using "psychological paychecks."
Click here to receive your free ebook:
To your greater success!

Peter Mclees, MS LMFT

Sunday, February 2, 2014

Want to improve engagement? Learn from Jimmy Fallon

Jimmy Fallon loves his job. And it shows! He loves to make people laugh and he likes being a member of a creative team, working with writers and honing his craft.

That is a good lesson for anyone in management: Share your enthusiasm for what you do!

Life is tough, goes the adage, but work does not need to be so hard all the time. Research reveals that employees look to management to help provide meaning for what they do. One of the best ways managers can do this is to generate enthusiasm

Here are some suggestions on how to spread enthusiasm:

Speak up. Employees need to know their supervisor cares about the work. Some managers are very vocal; they are like middle school coaches, always teaching and always spreading cheer. Other managers are soft-spoken preferring to chat one to one with employees about what they do and how it matters to the team. It doesn’t matter which approach you choose–but employees need to hear it from you.

Show employees their work has meaning: To take satisfaction in your work, you need to know it has meaning. Help your employees discover the meaning by connecting their work to the mission. Talk about how what they do makes a difference. You can have them visit customers to see how their product or service performs, for instance.

Celebrate the outcomes. When things are going well, make certain you mark the milestones. Spring for a lunch for the team, or have an after-work social hour. Spread the atta-boys and atta-girls around by praising people for individual actions they took to help the project succeed. [If you don’t tie the praise to specific actions, it loses impact.]

The Limits of Enthusiasm
Obviously, managers who do not like their work, or the people in it, will not do well at generating a positive mood in the workplace. No workplace is perfect; and work is hard. But that cannot be an excuse for badmouthing “the corporation” or dissing “management.” We are all responsible for finding satisfaction in our work. And if the work we do does not measure up, it may be a sign we would be happier doing something else.

Generating enthusiasm is not always easy but managers who can generate a sense of excitement about making a positive difference can create a work environment where people actually want to belong.
All the success!

Peter Mclees, Principal

P. S. Smart Development Inc. has an exceptional track record helping companies create a strong culture, leadership bench strength and the teamwork necessary for growth. Having worked with several companies throughout their growth cycle, we have valuable insights and strategies that would help any late stage startup, small or medium sized company achieve sustained growth and prosperity.