Respect doesn't come automatically with the title of “manager.” You need to earn it, every day, from your employees.
Here’s what wins a workforce over:
1. Share the big picture. Your employees want to know what’s going on in your organization and industry. Don’t assume they only care about doing their jobs and going home. Give them as much information as you can about the challenges you’re facing and how they’re likely to affect your organization.
2. Support their development. Some employees want to become managers; others just want to learn as much as they can so they can do their jobs better. Find out what your people want from their jobs and from your organization, and work with them to achieve their career goals. When they realize that you see them as people, not worker-drones, they’ll trust your guidance.
3. Hold everyone accountable. Employees who work hard are unhappy when they see others get away with careless mistakes, slacking off, insubordination, and other forms of inappropriate behavior. Set clear standards for performance and workplace behavior, and enforce them consistently, without favoritism. Employees want to know they can rely on coherent rules.
4. Be available. Employees need to see you, talk to you, and know that you’re willing to get involved in the work that they’re part of. You’ll get a better sense of the challenges they face, and when you talk together about problems, they’ll know you understand what they’re up against
5. Show your human side. You’re a manager, not a computer. While you don’t need to become your employees’ best friend, let people know that you value your personal life just as much as they do. Talk to them about your experiences, your ambitions, your disappointments, and your feelings to build a common bond and show that you’re all on the same team.
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